SHIPPING & DELIVERY
IMPORTANT - SHIPPING DELAYS
Due to COVID-19, our carriers are currently experiencing significant delays that are outside of our control. It may take an additional 2-5 days for your order to be delivered to you.
We thank you for your understanding and patience!
FREE STANDARD SHIPPING ON ORDERS $150+
How much does shipping cost?
For a limited time, La Roseau Boutique is offering FREE STANDARD SHIPPING* on all online orders of $150 and more, after applied discounts and before taxes. The cost for shipping will automatically be deducted at checkout for all eligible orders. This offer does not apply to orders being shipped to Nunavut, Yukon, the Northwest Territories or areas outside of continental USA. This offer may be combined with other offers and brand promotions. No coupon code necessary.
How can I track my order?
Once your order has been shipped, you will receive an email with your tracking and shipping information. Simply click on the link in the email or select the 'track order' option here and enter your order number.
In order to get your items to you as quickly as possible, your order may be fulfilled in more than one shipment. You will only receive the shipping confirmation email when the last item has shipped. However, you can view the tracking for each item on the order detail page.
What you should know:
- We ship only on business days. Business days are from Monday to Friday, excluding holidays.
- Please note that shipping times do not include processing time - orders generally take 1 day to be processed.
- You will not be charged for items purchased with a gift card, e-gift card and/or credit card until the items have been shipped. You will be charged for items purchased with PayPal or Virtual Debit Card immediately upon order confirmation.
Want to ship internationally?
At the moment, we only ship to Canada and the United States. For international orders, please contact firstname.lastname@example.org
If you have any questions, please don't hesitate to contact our Customer Experience Department by email email@example.com